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Job Vacancy Ibadan, Oyo Position CUSTOMER CARE REPRESENTATIVE at Workpedia Africa Ltd

Workpedia Africa Ltd company logo
Published 1 day ago

Workpedia Africa Ltd is currently seeking applicants for the position of CUSTOMER CARE REPRESENTATIVE in Ibadan. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Workpedia Africa Ltd, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Workpedia Africa Ltd
Position:CUSTOMER CARE REPRESENTATIVE
City:Ibadan, Oyo
Province:Oyo
Education:Confidential
Salary:NGN 90.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Care Representative to provide exceptional support via phone, email, and chat. Responsibilities include resolving customer inquiries, troubleshooting issues, processing orders and returns, documenting interactions, and escalating complex cases. The ideal candidate has strong communication, patience, problem-solving skills, and basic computer literacy. Previous customer service experience and familiarity with CRM systems are preferred. Must be team-oriented, detail-focused, and able to work flexible shifts. Competitive salary, training, and opportunities for career growth are offered.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Oyo
City Ibadan
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Company Information

Workpedia Africa Ltd

Workpedia Africa Ltd is a dynamic company based in Nigeria that focuses on empowering individuals and organizations through innovative workforce solutions. By offering a range of services including training, consultancy, and technology-driven platforms, Workpedia aims to enhance productivity and drive economic growth across the continent. With a commitment to fostering talent and promoting skill development, the company is positioned as a leader in the African employment landscape, bridging the gap between job seekers and employers.