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Job Vacancy Lagos, Nigeria Position Customer service managr at Workpedia Africa Ltd

Workpedia Africa Ltd company logo
Published 6 days ago

Workpedia Africa Ltd is currently hiring for the role of Customer service managr located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Workpedia Africa Ltd invites interested applicants to submit their applications.

Job Information

Company:Workpedia Africa Ltd
Position:Customer service managr
City:Lagos, Lagos
Province:Lagos
Education:Confidential
Salary:NGN 200.000 per Month
Job Type:Full-time

Job Description

Workpedia Africa Ltd seeks a Customer Service Manager to lead front-of-house operations in Lagos. Full-time role with monthly pay ₦180,00–₦200,00. You will supervise and train front-desk teams, manage guest interactions, handle complaints and service recovery, implement service standards, monitor performance metrics, and coordinate with other departments to ensure excellent customer experiences. Requirements: HND/BSc in Hospitality Management, Business Administration, or related field; 3–5 years in customer service or hospitality management; strong leadership, communication, and problem-solving skills; must reside in Lagos.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Lagos
City Lagos
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Company Information

Workpedia Africa Ltd

Workpedia Africa Ltd is a dynamic company based in Nigeria that focuses on empowering individuals and organizations through innovative workforce solutions. By offering a range of services including training, consultancy, and technology-driven platforms, Workpedia aims to enhance productivity and drive economic growth across the continent. With a commitment to fostering talent and promoting skill development, the company is positioned as a leader in the African employment landscape, bridging the gap between job seekers and employers.