Job Vacancy Lagos, Nigeria Position Country Head of Health & Benefits at WTW

WTW

Medical & Pharmaceutical

Today

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Description

Role

The H&B Country Head is responsible for driving overall growth, profitability (P&L ownership), and operational excellence of the Health & Benefits line of business within Nigeria.

This role oversees all H&B resources in the country and partners closely with regional and country leaders to execute strategic priorities, achieve financial targets, and deliver exceptional client value.

Responsibilities 1. Client Relationship Management & Delivery

• Lead the delivery of all WTW H&B products and services in Nigeria.
• Develop and execute client strategies to deepen, broaden and strengthen profitable relationships.
• Support cross‑LOB penetration opportunities for existing H&B clients.
• Ensure high-quality delivery and client satisfaction across all engagements.

2. Business Development & Sales Leadership

• Manage the H&B pipeline and sales opportunities within the country.
• Partner with Client Relationship Directors, Country Head and Senior Consultants to drive new business.
• Support H&B sales opportunities across the region and globally.
• Lead H&B marketing efforts and execute business strategies to:
  • Introduce new clients
  • Expand relationships with existing clients
  • Achieve annual revenue and growth targets

3. Intellectual Capital & Market Expertise

• Contribute to the development of WTW’s H&B Intellectual Capital through:
  • New ideas
  • Research
  • Innovative client work
• Maintain deep knowledge of national and local vendor marketplaces and leverage insights for client benefit.

4. Talent Leadership & People Management

• Oversee the full H&B talent pool in-country.
• Develop and execute strategic staffing and people plans, including:
  • Recruitment
  • Deployment
  • Performance management
  • Development & engagement
• Ensure the team is aligned, skilled, and positioned to meet business priorities.

5. Regional & Country Leadership

• Member of the H&B Region Leadership Team: Collaborate with the Region Leader, Operations & PE teams, Head of Markets & Solutions, and other Country H&B Leaders to deliver on business plans, financial targets, and Intellectual Capital utilization.
• Member of the Country Leadership Team: Work with the Country Head and other LOB Leaders to implement the Nigeria business plan, with specific focus on H&B priorities, initiatives, and cross‑LOB collaboration.

6. Financial KPIs & Ownership

• Direct responsibility for H&B Nigeria P&L, including:
  • Revenue growth
  • Direct cost management
  • Profitability
• Collaborate with Senior Consultants, Country Head, other LOB leaders, and CRDs to maximize country-level growth and P&L performance.

Qualifications

Qualifications & Experience

• Extensive experience in Health & Benefits, employee benefits, or insurance consulting.
• Proven track record in P&L leadership and business growth.
• Demonstrated success in managing senior client relationships and complex portfolios.
• Strong leadership capabilities with experience managing teams and senior consultants.
• Strategic thinker with excellent commercial acumen.
• Strong knowledge of the Nigerian insurance/benefits market.
• Ability to operate in a matrix environment and influence stakeholders across regions.

Equal Opportunity Employer

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