Job Vacancy Lagos, Nigeria Position Customer Care Associate at Yiponline
Yiponline is inviting applications for the role of Customer Care Associate in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
Yiponline operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | Yiponline |
| Position: | Customer Care Associate |
| City: | Lagos, Lagos |
| Province: | Lagos |
| Education: | Confidential |
| Salary: | NGN 150.000 - NGN 250.000 per Month |
| Job Type: | Full-time |
Job Description
Job Summary: As our Customer Success Hero at Yiponline, you’ll be the main point of contact for all customer needs, from onboarding to support and retention. Collaborating with our product and sales teams, you’ll solve customer pain points and help them thrive.
Key Responsibilities:
- Serve as the main contact for customer interactions
- Collaborate with teams to address customer challenges
- Track and report on customer satisfaction metrics
- Identify and escalate issues to appropriate teams
- Advocate for customers within the organization
- Respond to tickets and resolve customer problems
Requirements:
- Minimum 2 years of customer care experience
- Strong problem-solving and communication skills
- Bachelor’s degree in Business, Communications, or a related field
Benefit
- Professional networking opportunities
- Work-life balance
- Professional training
- Recognition and performance awards
- Skill development
- Collaborative work environment
- Valuable work experience
- Access to the latest technology
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
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